Privacy Policy - Happy Dog

In the era dominated by digital advancements, safeguarding your privacy holds paramount significance to us. Our Privacy Policy underscores our unwavering dedication to preserving personal data integrity and empowering you with control over its utilization. Delve deeper into the measures we undertake to ensure the security of your information and learn about the avenues available for you to assert your rights. Furthermore, our Privacy Policy encapsulates our approach towards handling data that holds personal significance to you.

‍Our policies undergo regular review, updates, and amendments in line with our business needs and technological advancements. We encourage you to revisit periodically for any new developments or alterations. Your continued utilization of the service signifies your acknowledgment of any modifications to this Privacy Policy. As the data controller, we manage and process all data on behalf of our customers.
You have the option to withhold “optional” Personal Data; however, please bear in mind that doing so may limit our ability to provide you with our full range of services or the optimal user experience when engaging with our platform.
This Privacy Policy (“Privacy Policy“) delineates how Happy Dog collects, utilizes, and safeguards your Personal Information on thedogshappy.com. It also elucidates your legal entitlements concerning that data.
By accessing the website or utilizing our services, you affirm that you have perused and comprehended this Privacy Policy and our Terms (collectively referred to as the “Agreement“). The Agreement governs the usage of thedogshappy.com, and we will handle information in accordance with its provisions.

What personal information do we collect from the people who visit our website?

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the features you use.

Personal Data: Personal Data refers to any information that specifically identifies you, such as your name and job title. By voluntarily providing this information on our website, you are consenting to its use by us. It is entirely your choice whether to disclose this data or not. While you are not obligated to provide it, please note that declining to do so may result in your inability to access certain benefits on our website.

· Minors’ Data:

We refrain from intentionally gathering data from or targeting individuals under the age of 13.

We refrain from intentionally requesting data from or targeting individuals under the age of 13. By accessing the website, you affirm that you are at least 13 years old or that you are the legal guardian of a minor and authorize said minor’s use of the website. Should we discover that personal information has been gathered from users under 13 years old, we will promptly take appropriate steps to remove such data from our systems. If you become aware of any information we may have obtained from children under 13, please reach out to us.

Automatically collected information about your use of our Services or tools,

The automatic registration of this data occurs upon each visit, either through the inherent configuration of the website or manual intervention of the respective tools.

Upon your visitation, interaction, or utilization of our services, we may acquire, document, or generate specialized data concerning you. This process is carried out autonomously or in collaboration with third-party Service Providers, employing methods such as the utilization of “cookies” and other tracking technologies.
When accessing or navigating our website, certain information is automatically gathered. This data, while not disclosing your precise identity such as name or contact details, encompasses device specifics and patterns of usage. It includes but is not limited to your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device designation, geographical location, and technical usage data. The primary purposes of collecting this information are to uphold the security and functionality of our website and to facilitate internal analytics and reporting endeavors.

The information we collect includes the following:

Log and Usage Data. Our servers automatically gather service-related, diagnostic, usage, and performance data, known as log and usage information, whenever you visit or utilize our website. This data is stored in log files and encompasses various details based on your interactions with our platform. It may entail your IP address, device specifics, browser preferences, as well as particulars regarding your activities on the site, such as timestamps associated with your usage, viewed pages and files, searches conducted, and other interactions, including feature usage. Additionally, device event information like system activities, error reports (commonly referred to as ‘crash dumps’), and hardware configurations may also be included in this log data.

Device Data. In addition to log and usage data, we collect information pertaining to the devices you utilize to access our website, whether it’s a computer, smartphone, tablet, or any other device. This device data varies depending on the device in use but may include details such as IP address (or proxy server), device and application identification numbers, geographical location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration information.

How do we use your details?

We engage in the processing of personal data to effectively operate, enhance, comprehend, and tailor our range of services. Personal data is utilized for the following objectives:

Meeting the specific purpose for which the information was provided, such as facilitating the provision of our Site services to you.
Maintaining communication with you regarding the Services, which may include service announcements, updates, or promotional offers.
Conducting trend analysis aimed at enhancing our website and service offerings.
Customizing and advancing both our site and the services rendered to you, with the aim of improving our overall offerings.
Enabling specific features or functionalities of the services offered on the site.
Executing marketing initiatives and promotional activities.
Tailoring your experience and delivering content and services that are pertinent to your interests.
Preventing instances of illegal activity, fraud, or misuse.
Facilitating our site’s capability to better serve you, thereby enhancing overall user experience.

We pledge not to gather further categories of Personal Data or utilize the Personal Data we’ve gathered for significantly different, unrelated, or incompatible purposes without duly informing you.

As delineated in the aforementioned list, we might engage in communication with you provided you have furnished us with the necessary means to do so. For instance, if you’ve furnished us with your email address, we might dispatch promotional email offers or correspond via email regarding your utilization of the Services. Moreover, we might receive confirmation upon your opening of an email from us, facilitating our efforts to enhance our services. Should you prefer not to receive communications from us, kindly express your preference by reaching out via email .

How to opt-out

When you enlist our Services or inquire about them, we’ll seek your consent to send promotional materials. Should you wish to discontinue receiving such communications, you can easily opt out by following the instructions provided in any promotional emails you receive.

Do Not Track

Presently, an array of web browsers, including Microsoft Edge, Firefox, and Safari, provide a “do not track” (DNT) option utilizing a DNT header technology. This technology transmits a signal to websites indicating the user’s DNT preference setting. Happy Dog presently abstains from committing to acknowledge browsers’ DNT signals pertaining to the Company’s websites. This decision stems partly from the absence of a universally adopted industry standard for DNT among industry groups, technology firms, or regulators, leading to inconsistent interpretations of user intent. Happy Dog places considerable emphasis on privacy and the significance of choice, pledging to actively monitor advancements in DNT browser technology and the establishment of a standard.

How we use cookies

We employ cookies and various tracking mechanisms to gather and retain data. Utilizing cookies and akin technologies such as web beacons and pixels aids in the acquisition or retention of information. The application of cookies and similar tools serves multiple objectives, contingent upon the context or service, which encompass:

First-party cookies

: These essential cookies are integral to the website’s operation and cannot be disabled within our systems. They are typically activated in response to actions you take, such as adjusting privacy settings, logging in, or completing forms.
: Utilizing these cookies enhances the website’s functionality and enables personalized experiences. They may originate from third-party providers whose services are integrated into our pages or directly from us.
: By employing these cookies, we track visits and traffic sources to gauge and enhance our site’s performance. They provide insights into which pages attract the most attention and how users navigate the site.
: These cookies, which might be implemented through our platform, help create a personalized profile based on your interests. Subsequently, they facilitate the display of relevant advertisements on other websites.

GDPR-Customer data processing appendix:

Customer Data” refers to all personal information that Happy Dog handles on behalf of the Customer through its Services, as delineated within this Data Processing Agreement (DPA).

“Data Protection Laws” encompass the entirety of legislation and regulations concerning data protection that pertain to the processing of Customer Data under the terms of the Agreement. This includes, but is not limited to, European Union Data Protection Laws and those outside the EU jurisdiction, known as Non-EU Data Protection Laws.

GDPR-EU data protection law

“EU Data Protection Law” encompasses all legislation governing data protection within Europe, inclusive of (i) the General Data Protection Regulation (GDPR) – Regulation 2016/679 of the European Parliament and the Council, focusing on safeguarding personal data processing and its unhindered movement; (ii) Directive 2002/58/EC, which addresses personal data processing and privacy safeguarding within the electronic communications sector; (iii) national adaptations of (i) and (ii); and (iv) concerning the United Kingdom (“UK”), any pertinent national statutes replacing or transmuting the GDPR or other legislations pertinent to data and privacy following the UK’s departure from the European Union.

“Europe” For the purposes of this Data Protection Agreement (DPA), “Europe” denotes the geographical expanse of the European Union, the European Economic Area, their respective member states, Switzerland, and the United Kingdom.

“Non-EU Data Protection Laws” pertain to regulations such as the California Consumer Privacy Act (CCPA), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and the Brazilian General Data Protection Law (LGPD) – Federal Law no. 13,709/2018.

“SCCs” refers to the standard contractual clauses established for processors, duly sanctioned by either the European Commission or the Swiss Federal Data Protection Authority, applicable solely to the transfer of Customer Data originating from the European Union.

“Services Data” encompasses any information pertaining to the Customer’s utilization, support, and/or management of the Services, inclusive of data concerning usage volumes, activity logs, frequencies, bounce rates, or any other pertinent details concerning emails and other communications generated and dispatched by the Customer through the Services.

Parties’ roles: Should EU Data Protection Law or the LGPD be applicable to the processing of Customer Data by either party, it is acknowledged and agreed by the parties that the Customer, as detailed in Annex A (Details of Data Processing) of this DPA, acts as the controller while the other party acts as a processor on behalf of the Customer.
Purpose limitation: Happy Dog will only process Customer Data in accordance with documented lawful instructions provided by the Customer within this DPA, as required to comply with relevant laws, or as mutually agreed upon in writing (“Permitted Purposes”). The Agreement constitutes the entirety of the Customer’s instructions to Happy Dog regarding the processing of Customer Data. Any processing beyond these instructions will necessitate prior written agreement between the parties.
Prohibited data. The Customer shall refrain from providing (or causing to be provided) any Sensitive Data to Happy Dog for processing under the Agreement. Happy Dog bears no liability whatsoever for Sensitive Data, whether in relation to a Security Incident or otherwise. It is clarified that this DPA does not encompass Sensitive Data.
Customer compliance: Customer compliance: The Customer affirms and guarantees that (i) it has adhered to, and will continue to adhere to, all relevant laws, including Data Protection Laws, concerning its processing of Customer Data and any processing directives issued to Happy Dog; and (ii) it has furnished, and will continue to furnish, all necessary notices and has obtained, and will continue to obtain, all consents and rights as required under Data Protection Laws for Happy Dog to process Customer Data as outlined in the Agreement. The Customer bears sole responsibility for the accuracy, integrity, and lawfulness of Customer Data and the methods by which Customer obtained such data. Without limiting the foregoing, the Customer agrees to comply with all applicable laws (including Data Protection Laws) pertaining to any emails or other content generated, sent, or managed through the service, including those relating to consent acquisition (where necessary), email content, and email deployment practices.
The lawfulness of Customer’s instructions: The Customer shall ensure that the processing of Customer Data in the United Kingdom, as per Customer’s instructions, does not cause Happy Dog to breach any relevant law, regulation, or rule, including, but not limited to, Data Protection Laws. Happy Dog shall promptly notify the Customer in writing, unless prohibited by EU Data Protection Laws, upon becoming aware or having reason to believe that any data processing instruction from the Customer contravenes the GDPR or any UK GDPR implementation.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws to your data.

You may have the following rights: –

A. Request access : Solicit access to your data, commonly referred to as a “data subject access request.” This empowers you to procure a replica of the personal data we possess about you and verify the lawfulness of its processing.
B. Request correction : Request rectification of the personal data within our possession pertaining to you. This empowers you to rectify any incomplete or inaccurate data we hold, although validation of the accuracy of newly provided data may be necessary.
C. Request deletion : Solicit the erasure of your data. This grants you the authority to petition for the deletion or removal of personal data where there’s no justifiable reason for its ongoing processing. You also maintain the right to request deletion or removal of your data if you’ve successfully contested processing (as elaborated below), if we’ve processed your information unlawfully, or if we’re obligated to erase your data in compliance with local laws. Nevertheless, it’s worth noting that we might not always be able to fulfill your erasure request due to specific legal grounds, which will be communicated to you, if applicable, at the time of your request.
D. Object to processing : Object to the processing of your data when we rely on legitimate interests (either ours or those of a third party). If circumstances warrant, you may object to processing on these grounds, feeling that it encroaches upon your fundamental rights and freedoms. Additionally, you possess the right to object to the processing of your data for direct marketing purposes. In certain instances, we may present compelling legitimate grounds that supersede your rights and freedoms.
E. Request restriction : Requesting limitation on the processing of your data empowers you to seek the suspension of data processing under the circumstances below:
1. Should you require verification of the accuracy of your data.
1. In cases where the use of your data by us is deemed unlawful, yet erasure is not preferred.
1. If there’s a necessity to retain your data even after its necessity has diminished, for the purpose of establishing, exercising, or defending legal claims.
1. When you’ve raised objections regarding the utilization of your data, and we must ascertain whether there are prevailing legitimate grounds for its usage.
F. Request the transfer : You may request the transfer of your data to yourself or a designated third party. We will furnish your data in a format that is structured, commonly used, and machine-readable. Please be aware that this right is applicable only to automated information that you initially consented to us using or used to fulfill a contractual agreement with you.
G. Withdraw consent : You have the right to withdraw your consent at any time if we are processing your data based on consent. Nevertheless, this action will not affect the legality of any processing conducted prior to the withdrawal of your consent. It’s important to note that if you withdraw your consent, certain services may not be available to you.

How do we protect your details?

Our systems are fortified with a comprehensive array of industry-approved administrative, physical, and technological security measures, meticulously designed to thwart any attempts of loss, misuse, unauthorized access, or alteration of personal information. It is imperative to note that all personnel, whether employees, contractors, corporations, organizations, or vendors, entrusted with access to personal data within our systems are bound by stringent legal and professional obligations to uphold the sanctity of such information.
Our operational practices do not involve vulnerability scanning or scanning procedures conforming to PCI specifications.
Regular Malware Scanning is an integral part of our security protocols.
Each instance of user interaction, be it entry, submission, or access of personal information, triggers a series of robust security measures meticulously set in place to safeguard the integrity of individual data.
While we diligently endeavor to employ commercially acceptable methods to shield your personal information, it’s essential to acknowledge that no mode of transmission over the Internet or electronic storage can claim absolute invulnerability. Consequently, we cannot provide an unconditional guarantee of its imperviousness.
Unauthorized access or utilization of personal data housed within our servers is strictly prohibited by Happy Dog. Any such breach constitutes a violation of the law, and we are committed to conducting thorough investigations and pursuing legal action against any entity found culpable of illicitly infiltrating our systems to access such information.

Changes to this privacy notice

We are consistently striving to enhance our Services, which may necessitate periodic revisions to this Privacy Policy. However, rest assured, we will notify you of any alterations by prominently displaying a notice on the Happy Dog website, sending an email, or employing alternative communication methods. It’s important to acknowledge that if you’ve opted out of receiving legal notices via email (or haven’t provided your email address), these notices will still govern your usage of the Services, and it’s your responsibility to review and comprehend them. By continuing to utilize the Services following any updates to the Privacy Policy, you are indicating your acceptance of all modifications. The utilization of the information we gather is contingent upon the Privacy Policy in effect at the time of data collection.

Contacting us

Should you desire further elucidation on this Policy or need to reach out regarding matters concerning your individual rights and Personal Information, feel free to contact us through our provided contact form or via email. We welcome any inquiries or concerns you may have and are readily available to assist you.